Shipping Policy
All domestic U.S. orders usually ship for free. In some cases, like large items shipping to Alaska or Hawaii may incur additional postage fees. In such cases we will contact you. Orders from outside the U.S. will be charged for shipping. Carriers are usually USPS or UPS. We usually make orders on demand so most of the time orders are fulfilled within 14 days. We will contact you if it will take longer. Express orders are possible but will be dealt with on a case by case basis, please contact us for details.
Returns & Exchanges
Returns are welcome for any reason, and a full refund will be submitted once we receive the returned item. If the product is defect free and you decided that you changed your mind about the product, we ask that you cover return shipping costs. If you receive a defective product, we will replace it for free. That being said, all our products are handmade in our studio and may contain some slight variations or other marks of a handmade object. If you believe your piece is defective, please contact us as soon as possible and we’ll make sure you are taken care of. Our goal is to make sure you’re happy with your purchase. Likewise, exchanges are determined on a case by case basis.